Meta Centre individual rights

The people supported by Meta Centre have the right to:

  •   Receive professional, respectful, non-discriminatory, compassionate, dignified-timely support.
  •   Be treated fairly, in an equitable manner.
  •   Receive complete and up to date information on their care.
  •   Expect individual information to be handled in confidence by all agency staff.
  •   Participate to the fullest extent possible in developing a plan of care that addresses support needs.
  •   Receive information in a manner that is understandable about any aspect of the agency's involvement.
  •   Expect that feedback and concerns about any aspect of the agency's involvement be addressed in a timely and professional manner.
  •   Be able to ask questions if information given is not understood.

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